Shipping Policy
Effective Date: 10/20/2025
At VisiSphere, we aim to provide a smooth and reliable shipping experience for all our customers. Please review our shipping policy carefully before completing your purchase.
Processing Time
All orders are processed within 1-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Please note that processing times may be delayed during high-volume periods or due to unforeseen circumstances.
Shipping Times
Estimated delivery times are as follows:
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Domestic (U.S.) Orders: 7 to 14 business days
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International Orders: 7 to 14 business days
Delivery times may vary depending on your location and local postal service conditions.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
We occasionally offer free shipping promotions, which will be clearly indicated on our website.
Order Tracking
Once your order ships, you will receive an email with a tracking number and link so you can monitor your delivery status.
Please allow up to 24 hours for tracking information to become active.
Delayed or Lost Packages
VisiSphere is not responsible for delays caused by carriers, customs, or incorrect shipping information provided by the customer.
If your order appears lost or significantly delayed, please contact us at fcggedkos@gmail.com and we will assist you in resolving the issue.
Incorrect Shipping Information
Please double-check your shipping details before submitting your order. If you notice an error, contact us as soon as possible.
Once an order has been shipped, we cannot modify the shipping address.