At VisiSphere, we value your trust and want you to feel confident in your purchase. Please read our refund and return policy carefully before placing your order. By completing a purchase, you agree to the terms outlined below.
Refund Policy
24-Hour Refund Window:
Refund requests must be submitted within 24 hours of purchase. After this period, orders are processed and cannot be refunded.
To request a refund, please email us at fcggedkos@gmail.com with your order number and reason for the request.
Return Policy
30-Day Guarantee:
We offer a 30-day guarantee on all eligible items. If your product arrives damaged, defective, or not as described, you may request a return within 30 days of delivery.
After 30 days from the date of delivery, no returns or exchanges will be accepted.
Conditions for Returns
To qualify for a return:
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Items must be unused, in the same condition you received them, and in their original packaging.
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Proof of purchase (order number, receipt, or confirmation email) is required.
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Certain items may be non-returnable for hygiene or safety reasons (e.g., perishable goods, personal care items).